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Accessibility Statement

This statement was last updated on 10/9/2025.

Commitment to Accessibility

OmniWorx is committed to ensuring digital and service accessibility for people with disabilities and to providing a welcoming, inclusive experience for all customers. We aim to remove barriers that may prevent people from accessing information about or booking our handyman, window cleaning, gutter cleaning, pressure washing, painting, landscaping, and holiday light services.

Standards Applied

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a practical and established benchmark for web accessibility. Where possible, we also apply additional accessibility best practices and improvements beyond those success criteriafreepolicytools.com.

Measures to Support Accessibility

  • Policies and governance: Accessibility is part of our customer service goals and operational planning.

  • Design and development: We incorporate accessible design patterns in our website and booking tools, including semantic HTML, keyboard navigation, descriptive link text, and sufficient color contrast.

  • Testing and validation: We use automated accessibility scanning tools and manual testing with keyboard navigation and screen readers to identify issues.

  • Training: Staff who manage web content and customer communications receive basic accessibility awareness training.

  • Customer involvement: We welcome feedback from customers who use assistive technologies to help us prioritize fixes and improvements.

Known Limitations and Alternatives

Despite our efforts, some parts of our website or digital materials may not yet meet WCAG 2.1 Level AA. Examples of potential limitations include user-uploaded content that lacks text alternatives and third‑party widgets that do not fully support assistive technologies. If you encounter an accessibility barrier, we will provide the information or service by an alternative means whenever possible, such as over the phone, email, or by scheduling an in-person consultation.

Compatibility with Assistive Technologies

Our website is designed to work with major browsers and common assistive technologies, including current versions of popular screen readers and keyboard-only navigation. Because technologies and user setups vary, we cannot guarantee compatibility with every combination of browser, assistive technology, or device. We continually test and update compatibility as platforms evolve.

Feedback and Contact Information

If you experience any difficulty accessing content or services from OmniWorx, please contact us and we will respond promptly:

We aim to respond to accessibility feedback within 30 business days and to provide reasonable accommodations or alternative formats as quickly as possible.

Enforcement and Legal Rights

This accessibility statement is not a guarantee of full compliance but demonstrates our commitment and ongoing efforts. WCAG 2.1 Level AA is widely recognized as the technical standard organizations use to demonstrate good-faith efforts toward accessibility and to reduce legal risk.

Review and Updates

We review this Accessibility Statement annually or when we make substantial changes to our website or customer-facing services. The date of the latest update appears at the top of the statement on our website.

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